Privacy Policy
At EdgeTV, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.
1. Information We Collect
We collect the following types of personal information to provide and improve our services:
- Account Information: Name, email address, phone number, and billing information.
- Usage Data: Information on how you access and use our services, such as IP addresses, device information, and browsing activity.
- Payment Information: Credit card or other payment details processed for subscription services.
- Support Inquiries: Any information you provide when contacting customer support, including communication history.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide you with access to our IPTV services.
- To process payments and manage your subscription.
- To improve and personalize your experience with EdgeTV.
- To send you service-related communications, including account updates, support, and billing notices.
- To comply with legal and regulatory obligations.
- To respond to customer service inquiries and provide support.
3. Sharing and Disclosure of Your Information
We will not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our services, such as payment processors, technical support, and email marketing services.
- Legal Compliance: We may disclose your information if required by law or to respond to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Consent
By providing your personal information to EdgeTV, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You can withdraw your consent at any time by contacting us, but please note that withdrawing consent may limit your ability to use our services.
5. Data Security
We take reasonable precautions to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
6. Retention of Your Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
7. Accessing and Updating Your Information
You have the right to access and update your personal information that we hold. If you wish to access, correct, or delete your personal data, please contact us at the details provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect information about how you interact with our website. You can manage cookie preferences through your browser settings.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a minor, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: [email protected]
- Phone: +1 438-931-2803
- Website: edge-tv.ca